Ok, so she actually had the works: nails buffed, hair trimmed, a shampoo and blow dry. She looks so different. I took her to Petco and they kept her for four hours but said she did great. Her hair seems to get matted easily and it's hard to brush her face because she thinks it's a game. Needless to say, she had a matted mess under her eyes that I couldn't seem to get out. They took a lot off but now her sweet little face is easier to see.
Before and After: